Choosing an HVAC contractor is an important decision that you shouldn’t make without doing some homework to make sure you’re making the best choice.

First, find a contractor who will ask you about your wants and needs and more important, listen to you. With that noted, they should be able to offer up to four options from which you can pick.

When they arrange your installation, is it when you want to have it done, or when they can get to it? Will your contractor pull a permit on every job? Doing so will make certain that it meets all of your local codes.

HVAC system installation is not something you can do yourself and a successful installation requires a contractor that is skilled in a number of areas, from load calculation to piping and a lot of steps in between. You could get the best system, but if it’s not installed correctly you may not get ideal performance.

Here are a few other questions to help you make the best decision while searching for your HVAC contractor.

Do they have NATE-Certification?

NATE (North American Technician Excellence) is the largest nonprofit certification organization for HVAC technicians. Certified technicians have verified their knowledge in the HVAC industry by passing real-world and thorough tests created by a committee of industry experts. NATE-certified contractors have met the highest industry standards for knowledgeable installation and service. NATE certification will offer you peace of mind knowing your contractor has finished intense professional training.

Have you seen references or referrals?

A professional HVAC company ought to be able to provide you with a list of recent customers that you can refer to and tell you about the quality of their company’s work. Chat with their list of references and ask about their project and if they’d recommend their work.

There are also official sources online such as the Better Business Bureau and ACCA (Air Conditioning Contractors of America). The BBB allows you to look at the consumer ratings of an HVAC contractor and you’ll view any customer complaints against a company. The ACCA is a nonprofit organization of more than 60,000 professionals and 4,000 businesses. Contractors found on ACCA are sure to be dedicated to their profession and will be able to give referrals for previous work.

Another option is crowdsourcing referrals from your friends and neighbors or on your social media networks. These are typically the most useful recommendations because they are coming from people you know. You’ll find out who to talk with and which contractors to avoid. If you’re on nextdoor.com you can literally ask for recommendations from people right next door. Contractors rely upon positive word-of-mouth, so if someone you trust backs them it’s likely they’ll do great work for you too.

Have you verified they’re licensed and insured?

Not all states require licensure for heating and cooling contractors, but almost all of them do. It’s easy to search online to determine if your state requires a license so you know whether or not to ask for one when getting quotes from a contractor. The reason a lot of states require licenses is simply to keep you from using a company that uses less than qualified workers.

If you live in a state that requires licenses and the contractor you’re talking to doesn’t have one, it’s probably best to look elsewhere to help avoid any potential concerns.

When do I bring up these questions?

The best time to ask questions and find an HVAC contractor is right now, before something occurs with your system. Get your furnace inspected while it’s running normally and schedule your routine maintenance.

Your family’s health, comfort and safety is our business at B&D Air Conditioning in Safford. Our HVAC pros would be happy to answer any and all of your questions. Call us at 928-432-6018. We look forward to becoming your partner in keeping your system running safely and efficiently.