The Nest thermostat is one of the most popular smart thermostats on the market today. And for good reason. It learns your temperature preferences and makes an energy-efficient schedule to match. And using geofencing with your phone, the Nest Learning Thermostat and Nest E realize when you’re at your home or out and about and can adjust temperatures to help you save even more.

The Nest works with a wide range of 24-volt heating and cooling systems, but it’s always a good idea to use the Nest thermostat compatibility checker before installing one. Don’t forget to check with your energy company for valuable rebates, because you might be able to get a Nest for free or close to it.

Once you’ve confirmed it’s compatible, you can either wire it without help or contact a HVAC professional like B&D Air Conditioning. If you’re wiring it yourself, you’ll notice a terminal for the C-wire, or common wire. This wire is just used for powering your thermostat. If your home or HVAC system is older, you might not have one of these wires. Most of the time, Nest says this isn’t a setback since the thermostat can draw adequate power from other heating and cooling wires.

In some instances, your heating and cooling system could require that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Malfunctions

The Google Nest Thermostat is better than aging programmable thermostats that have a combination of wiring and AA batteries for power. It has a rechargeable lithium-ion battery and wiring to connect to Wi-Fi, power its digital display and run your heating and cooling system.

8 Common Nest Thermostat Issues

If it can’t get enough power, Nest says you could have some of these problems:

  1. Short battery life.
  2. Thermostat motion sensing won’t operate.
  3. Your thermostat every now and then disconnects from Wi-Fi.
  4. Your system unexpectedly turns on or off, or won’t turn off.
  5. Your system is creating weird noises, including chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or constantly turning on and off in a short period of time.
  7. There is a delay message on your Nest thermostat’s screen, such as “heating is delayed for 2:30 minutes.”
  8. The system fan is constantly working, won’t turn on or turns off and on frequently in a short period of time.

You could worry something is up with your heating and cooling system, but if you just got the Nest, we recommend you begin with your thermostat right away. This is especially true if the weather is moderate, and you haven’t been using your heat or air conditioning much.

Our Professionals Can Fix Nest Thermostat Problems

If you’ve gone through Nest thermostat troubleshooting on your own but can’t fix the dilemma, a smart thermostat pro such as one from B&D Air Conditioning can assist you. We can determine the problem and put in a C-wire, if needed.

Smart thermostats including the Nest are designed to make your life more convenient, through automatic energy-efficient programming and the ability to monitor temperatures while you’re out. It’s a frustrating experience when yours won’t run properly, but our heating and cooling pros at B&D Air Conditioning can fix the issue quickly.

If you’re running into strange heating and cooling behavior with your new Nest, call us at 928-432-6018 to request your appointment now.