The Nest thermostat is one of the top-selling smart thermostats you can get. And for good reason. It figures out your temperature preferences and creates an energy-efficient schedule to match. And through geofencing with your phone, the Nest Learning Thermostat and Nest E know when you’re at your residence or away and can raise and lower temperatures to help you save even more.

The Nest works with a vast range of 24-volt heating and cooling systems, but it’s always a wise idea to check the Nest thermostat compatibility checker before purchasing one. Don’t forget to check with your energy supplier for valuable rebates, because you may be able to get a Nest for free or close to it.

Once you’ve checked it’s compatible, you can either hook it up yourself or hire a HVAC pro like B&D Air Conditioning. If you’re putting it in without help, you’ll spot a terminal for the C-wire, or common wire. This wire is solely used for powering your thermostat. If your residence or HVAC system is older, you might not have one of these wires. In most cases, Nest says this isn’t a problem since the thermostat can pull ample power from other heating and cooling wires.

In some cases, your heating and cooling system might have to have that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Malfunctions

The Google Nest Thermostat is a step up from outdated programmable thermostats that rely on a combination of wiring and AA batteries for power. It uses a rechargeable lithium-ion battery and wiring to sync with Wi-Fi, power its digital display and operate your heating and cooling system.

8 Common Nest Thermostat Problems

If it can’t draw ample juice, Nest says you might have some of these troubles:

  1. Poor battery life.
  2. Thermostat motion sensing won’t work.
  3. Your thermostat every now and then disconnects from Wi-Fi.
  4. Your system unexpectedly turns on or off, or won’t turn off.
  5. Your system is creating odd noises, such as chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or constantly turning on and off in a short period of time.
  7. There is a delay notification on your Nest thermostat’s screen, such as “heating is delayed for 2:30 minutes.”
  8. The system fan is continuously working, won’t turn on or turns off and on frequently in a short period of time.

You might believe something is suspect with your heating and cooling system, but if you just installed the Nest, we recommend you start with your thermostat right away. This is especially timely if the weather is moderate, and you haven’t been running your heat or air conditioning frequently.

Our Pros Can Fix Nest Thermostat Problems

If you’ve gone through Nest thermostat troubleshooting by yourself but can’t fix the problem, a smart thermostat professional like one from B&D Air Conditioning can support you. We can identify the problem and add a C-wire, if required.

Smart thermostats like the Nest are created to make your life more convenient, through automatic energy-efficient programming and the option to monitor temps while you’re out. It’s a time-consuming experience when yours won’t operate properly, but our heating and cooling experts at B&D Air Conditioning can take care of the trouble in no time.

If you’re going through strange heating and cooling behavior with your new Nest, give us a call at 928-432-6018 to request your appointment right away.