
A Honeywell smart thermostat is an excellent way to optimize how you use your home comfort system. But like any utility, you might occasionally run across a problem. With a digital display, Honeywell smart thermostats can provide an error code that trained technicians will use to get a better sense of what's wrong. Here are some of the most known error codes you could see on your Honeywell smart thermostat.
Honeywell Thermostat Error e42
You may see this error code when your home’s Wi-Fi connection did not provide an IP address for the thermostat to hook up to. This can occur if a router does not perform the Dynamic Host Configuration Protocol, or DHCP. This function automatically supplies the required IP address for your thermostat to link up.
How to Fix Honeywell Thermostat Error e42
You can resolve error code e42 by verifying that your router is enabled for DHCP. If it does, you may also need to power cycle the router and perform the setup process again with your thermostat. This should see to it that the DHCP is transmitted and connects to your smart thermostat.
Honeywell Thermostat Error e02
Error code e02 appears whenever the password for communicating with your home’s Wi-Fi router is incorrect. After this error code is displayed for 30 seconds, the thermostat’s digital display automatically transitions to the Wi-Fi setup screen so you can try to enter the password again.
How to Fix Honeywell Thermostat Error e02
All you need to do to solve error e02 is ensure you’re putting in the correct Wi-Fi password when setting up the thermostat.
Honeywell Thermostat Error 40
Error code 40 can pop up when the thermostat is alerted that a heat pump or air conditioner’s monitoring system has recognized a malfunction. Most commonly, this occurs when the compressor isn’t working despite being directed to. But this error code could also surface if power is shut off from the outdoor unit for a lengthy period of time. A “High Pressure Fault” error, induced by poor airflow, can display this error code. Lastly, you may experience error code 40 if there’s an issue with the coolant, the outdoor unit’s fan motor or the motor’s starting capacitor.
How to Fix Honeywell Thermostat Error 40
You can examine the air filter for signs of a clog, as well as the breakers and indoor unit’s blower for normal operation. If you reset the thermostat and error code 40 reappears, it's time to get a hold of an experienced technician.
Honeywell Error Code e43
If your Honeywell thermostat presents error code e43, it is unable to communicate with the router, and by extension the Wi-Fi. This could happen if the router’s ethernet cable isn’t plugged in or it isn’t communicating with your wide area network (WAN).
How to Fix Honeywell Thermostat Error e43
Reset the router by unplugging it and leaving it that way for a short period. The thermostat could also be disconnected if you’ve recently updated the password or the Wi-Fi’s SSID, which is the name you give it.
Honeywell Error Code e1
Thermostats use sensors to determine the temperature outdoors and indoors. If a sensor fails, you might see error code e1 show up on your Honeywell smart thermostat.
How to Fix Honeywell Thermostat Error e1
A trained technician can change out the sensor and restart the thermostat, which should clear error code e1.
Honeywell Thermostat Error 11n
Error code 11n may appear when the thermostat is unable to recognize a heating or cooling unit. This might mean that the equipment itself is faulty and unable to communicate with the thermostat. This sometimes happens when the wiring is bad or even if the thermostat has failed.
How to Fix Honeywell Thermostat Error 11n
A qualified technician can use a voltmeter to find out if there’s a poor electrical connection. When the wiring on your specific HVAC equipment is bad, the technician can replace it. When the thermostat itself is the source of the error code, it will likely have to be replaced.
Honeywell Thermostat Error e2
If you notice error code e2 show up on your Honeywell smart thermostat, it might mean a few different things. In some cases, one of the sensors that detects the temperature isn’t functioning like it should. In other cases, it means the router was disconnected from the outlet before the thermostat finished the setup process.
How to Fix Honeywell Thermostat Error e2
When the error code stems from sensor failure, a technician will troubleshoot and replace the impacted sensor. If the problem comes from disconnected power, all you'll need to do is verify the router remains on during the setup process.