Testimonials

What Our Customers Say
“When I called to make an appointment for our routine service, the receptionist was polite and very efficient in setting a time that was convenient for us. The service man arrived on time on the scheduled date, and he too was kind, polite and efficient. We sincerely appreciate the service and will continue with it. Thank you.”
– Donald & Josephine Lunt
“I called B&D to have someone look at our air-conditioner/heater after a hail storm. They had someone out to our house in a half-hour. The service man explained how the coil fins were damaged and gave us options. We decided on a new unit and they ordered it and had it installed within a week. Very great service.”
– Barbara Galloway
“B and D have always serviced our AC and we are happy with them.”
– Sherry Porter
“We joined the B&D service program and have not been disappointed. the staff is very professional and helpful, and the service is outstanding.”
– Kristie Hinojos
“Appreciate the service I receive I've been a customer for along time.”
– Diana Rankin
“They were responsive and knowledgeable. Thanks so much.”
– Cheryl Webb
“B&D Air conditioning was out last week to install a complete new system (ducting and packaged unit). Hands down the best company we have dealt with here in Safford, AZ. Very professional and did the job in the designated time frame. Extremely happy with everything they did!”
– Taylor Conlon
“B&D serviced my heater and AC without any problems. I would refer them to anyone who needs these items serviced.”
– Michael Aragon
“I used them a week ago and am very pleased and would use them again.”
– Mary Nicely
“I called because I was having issues in my new home and they came out so fast and had everything working right in no time thanks B and D Air conditioning!!!”
– Mark Pederson
“Once our new unit had arrived at B and D they called and set up a time for its installation. They arrived at the specified time and completed the installation in a very timely fashion. The unit has been on line and functioning as it is supposed to. I have always received the best of service from them.”
– Brian Sabin
“Replace an AC damaged by a hail storm. Were very patient and understand waiting for the insurance claim to go through and then had to wait for the check. Great service and the installation team did a great job. Highly recommend this company!”
– Randy Faunce
“Natalie is always professional and helpful. I truly appreciate the friendly service she provides. I would recommend B & D to everyone I know for their Stellar service and reasonable rates.”
– Jeanie F.
“B and D Air conditioning had a service man out within a couple of hours of my call. Excellent service on a cold winter day. My 90 year old mother had heat for the night. Thank you B and D!”
– Mary R.
“The tech was very polite and friendly. Our dogs liked him too. The young man he was training was a little quit, but seemed nice. As far as I know they did a good job. Everything was working when they got here and it was still working when they left. :)”
– Ronald H.
“Always pleasant and easy to schedule an appointment”
– Monica S.
“Company was very helpful getting us service during the first cold snap of the season. Technician was knowledgeable and communicated through the whole process.”
– David
“Really appreciated the fast response time which was critical for my rental property”
– James A.
“B&D has provided exceptional service for our company for years. We rely on them to keep our store AC and cooling systems running efficiently. We have tried the rest, B&D has proven themselves as the BEST!!”
– Jobi’s Market
“Jesse did a great job servicing my heating/cooling system. He was very thorough, explained everything well, and answered all of my questions.”
– Gary R.
“Although the technician did not arrive on schedule, a person in the office phoned to let me know he had been delayed on an earlier call and to give an estimate of how late he would be. When he arrived, he did the inspection quickly and courteously and seemed to be competent.”
– Jerrold S.
“Arrived early, got going right away, didn't waste any time, had me check out the operations of the heat pump afterward, OK. I paid the bill and he went on his way. About an hour, as a guess. No problems.”
– V. P.
“Jesse did a tune up of our heating and cooling system and did an excellent job. He was on time and very thorough in his work. I would certainly request Jesse for our next tune up. we have used B&D since 2000 and have never had a problem with their service.”
– William G.
“Our tech arrived on time and told us exactly what he was going to check. He was very personable and very thorough.”
– Mindy W.
“Outstanding customer support, very helpful office staff & field technicians.”
– Jay H.
“We had our AC serviced by B and D and the technician did an amazing job. He spent extra time cleaning and testing. I was very impressed.”
– Jeff B.
“4 weeks ago on a service call B&D staff arrived and set up to do Annual on My Heat pump. They found a problem and explained the problem to me and then gave me a list of options. All were very professional and were able to resolve the matter with in my requested time frame and budget.”
– Mac10
“We had requested a different company to diagnose an issue with our system, they diagnosed and gave us a preposterous estimate. We asked B&D to take a look and they ordered a small part, quickly made the repair and it was at a minimal cost! Very Happy!”
– Thatcher H.
“After last year's HOT summer we knew we needed a new air conditioner. We researched our options and decided to invest our money and trust in B & D our local Lenox dealer. It was a great decision. The service was awesome. Bring on summer we are ready to be cool and comfortable!”
– NW W.
“Our family has used B&D for quite a few years and their service and prices always beat the competitors. They are prompt on providing installation and repairs and never try to sell us unnecessary items. We will continue using B&D for all of our HVAC needs.”
– loyalcustomer225
“I am very impress with the level of professionalism received by B&D. They were so prompt in service and thorough from giving me an estimate to installation of my new unit. They helped me with financing. The installation process went smooth. They cleaned up after and the installation was nice, neat, clean and professionally done. Anytime I had a question or concern it was addressed right away and someone was always available to help. I highly recommend B&D.”
– APeru
“Last week the service technician from B&D came and preformed a system tune up on our unit. He did a great job and it runs quieter than it was before. We are very happy with our heating/cooling unit and the service we have received the past 2 years.”
– Rennie
“They were able to get to my furnace problem quickly. I didn't have to wait forever to get parts and them to install. Great customer service”
– Willis5600